Sales Policy

Effective Date: January 17, 2025

At Pearljewell, we are committed to providing our customers with high-quality jewelry and a seamless shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made on our website https://pearljewell.com/.

1. Order Acceptance

By placing an order with Pearljewell, you are agreeing to our Sales Policy. Once an order is placed, you will receive an order confirmation via email. Please note that receipt of your order confirmation does not constitute an acceptance of the order. We reserve the right to cancel or refuse any order at our discretion, including if the item is out of stock or if there are payment issues.

2. Product Availability

We make every effort to keep our product listings accurate and up to date. However, there may be instances where an item is no longer available after you have placed your order. If this happens, we will notify you promptly and provide options, such as a refund or an exchange for another item of equal value.

3. Pricing

All prices listed on our website are in USD and include applicable taxes. Prices may be subject to change without notice. We strive to provide accurate pricing, but errors may occur. If we discover a pricing error, we will contact you before processing the order and offer you the option to cancel or adjust the order.

4. Payment Terms

We accept a variety of payment methods, including credit cards, debit cards, and PayPal. Payment will be charged to your account at the time of purchase. By providing payment information, you confirm that you are the authorized user of the payment method.

5. Shipping

Shipping fees are calculated during checkout based on your delivery address and the size of your order. We offer multiple shipping options, and you will be notified of the estimated delivery time at checkout. Please review our Shipping Policy for more information on shipping rates and delivery times.

6. Order Cancellations

Once an order is placed, we begin processing it right away to ensure timely delivery. If you wish to cancel your order, please contact us immediately at info@pearljewell.com. If your order has already been processed or shipped, it may no longer be eligible for cancellation.

7. Sales Taxes

Sales tax is applicable to orders shipped within the state of New York, as required by law. The applicable tax rate will be calculated and added to your total during checkout. If you are shipping to an address outside New York, no sales tax will be charged.

8. Promotions and Discounts

From time to time, Pearljewell may offer promotional discounts, sales, or special offers. These promotions are subject to availability and may have specific terms and conditions. Promotional discounts cannot be combined with other offers unless explicitly stated.

9. Customer Responsibilities

As a customer, you are responsible for providing accurate information when placing an order, including your shipping address and payment details. If an order is delayed or undelivered due to incorrect or incomplete information, we are not responsible for any costs incurred.

10. Returns and Exchanges

If you are not satisfied with your purchase, we offer a flexible Return and Exchange policy. Please refer to our Refund and Returns Policy for more details on how to initiate a return or exchange.

11. Limitation of Liability

Pearljewell is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products. Our liability is limited to the purchase price of the product, excluding shipping fees.

12. Customer Support

If you have any questions regarding your purchase, need assistance with an order, or would like to inquire about our products, please feel free to contact our customer service team:

For more information, please visit our full sales policy page: Sales Policy.