Payment Policy

Effective Date: January 17, 2025

At Pearljewell, we aim to provide you with a smooth and secure shopping experience. This Payment Policy outlines the terms and conditions for payments when shopping on our website. By using our website and making a purchase, you agree to these terms.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure you have the flexibility to pay in the way that’s most convenient for you. These payment methods include:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, and others that are accepted by our payment processor
  • PayPal: You can also pay via PayPal, which offers an extra layer of security for your transactions.
  • Apple Pay / Google Pay: For users with compatible devices, you can pay using Apple Pay or Google Pay at checkout.

2. Payment Processing

  • Order Confirmation: When you place an order, your payment is processed immediately. You will receive an order confirmation email once the transaction is successfully completed.
  • Authorization: Your payment will be authorized before the order is processed, and we will charge your payment method only after verifying that the transaction is legitimate.

3. Pricing and Currency

  • All prices on Pearljewell are listed in USD (United States Dollars). If you are shopping internationally, please be aware that your bank or credit card provider may apply conversion rates and charges.
  • Taxes: Sales tax will be applied to your order where applicable, based on your shipping address and current tax rates. This will be calculated at checkout.

4. Payment Security

We take your security seriously. All payment transactions on our website are encrypted and processed securely through our payment gateway. We do not store your credit card or payment details in our system, ensuring your information remains safe.

  • We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during the transaction process.
  • Payments are processed by reputable payment processors to provide additional security.

5. Payment Errors

  • Failed Transactions: If a payment is unsuccessful or declined by your bank or credit card issuer, we will notify you immediately. You may need to provide a different payment method to complete your purchase.
  • Unpaid Orders: If payment is not received or fails to clear, we reserve the right to cancel the order. You will be notified via email if this occurs.

6. Subscription Services (if applicable)

If you sign up for any subscription-based service, payments will be charged on a recurring basis according to the terms outlined at the time of subscription. You can cancel your subscription at any time by contacting our customer service team.

7. Fraud Prevention

To protect both you and Pearljewell from fraudulent transactions, we may employ measures to verify your payment method and billing address. In the event of suspected fraud, we reserve the right to delay or cancel any order and request additional verification.

8. International Payments

For international customers, you may be subject to additional fees imposed by your credit card provider or bank. Pearljewell is not responsible for any additional charges related to foreign currency conversions or cross-border fees.

9. Refunds and Adjustments

If your order is canceled or adjusted, any applicable refunds will be processed back to the original payment method. Please refer to our Refund and Returns Policy for more details on how refunds are handled.

10. Customer Support

If you have any questions or concerns about payment processing, please contact our customer service team:

For more information, please visit our full payment policy page: Payment Policy.